WE'RE HERE TO HELP
Need help with a tournament, registration, or match result? Find quick answers in our knowledge base, review competition rules, or contact the FIGHTNEX support team.
Tournament Registration
Help with creating an account, linking your PSN/Steam ID, verifying eligibility, and locking in bracket spots.
Matches and Results
Match lobby instructions, reporting verified scores, finding opponents, check-in rules, and dispute filing.
Account and Profile
Credentials management, password recovery, avatar updates, gamer tag changes, and security settings.
Payments and Prizes
Applicable USDT tournament entry fees, transaction confirmations, refund guidelines, and prize pool payouts.
POPULAR HELP TOPICS
Frequently referenced guides and rules for competitive fighters.
How do I register for an official TEKKEN 8 tournament?
Step-by-step walkthrough on linking your platform ID, browsing upcoming cups, and completing registration before the countdown closes.
What should I do if my opponent does not appear or check in?
Every competitor is granted a mandatory 10-minute check-in grace period. Learn how to report an opponent no-show to tournament staff.
Where can I inspect live brackets and seedings?
Tournament brackets are published 15 minutes prior to start time once all checked-in competitors are seeded.
How do prize pool payouts work and when are funds delivered?
USDT distributions are processed within 24 hours of Grand Final result validation and referee replay verification.
How can I dispute an incorrect match result or report cheating?
Upload your match recording or lobby screenshot directly into the dispute form or alert referees on Discord immediately.
How do I update my registered gamer tag or connected platform ID?
Gamer tags can be updated from your account dashboard up until 2 hours prior to your tournament round.
STILL NEED HELP?
Tell us what happened and our moderation & tournament operations team will help you find the next step.
OPERATIONAL HOURS
TICKET TRACKER
LIVESubmit a request using the form to generate an official reference ticket. All responses are tied to your registered email address.
NEED LIVE ARBITRATION?
For immediate tournament bracket lobbies in progress, contact active tournament moderators directly in the Discord server.
OPEN DISCORD LOBBYFREQUENTLY ASKED QUESTIONS
JOIN OVER 3,500 FIGHTERS ON DISCORD
Find practice partners, challenge rivals in casual lobbies, get immediate tournament bracket updates, and discuss character matchups.